Refund policy

You are welcome to return orders within 28 days, with the exception of personalised items - unless of course there is an error on our part.  Unfortunately earrings cannot be returned and refunded, due to hygiene reasons, although we will of course refund them if they are faulty.

If you would like to return an item please contact info@lucyandjane.co.uk with the details and we will give you a returns address.