Delivery and Returns

Deliveries

I aim to process all orders promptly, with most items shipped within 1-2 working days from the time you place your order.

Deliveries are sent via 1st Class Royal Mail. Typically, this service ensures your items arrive within just a day or two after dispatch.

All UK orders over £20 have FREE first class delivery. Postage for orders under £20 is just £2.50.

Returns

You are welcome to return orders within 28 days. However, please note that personalised cannot be refunded and earrings also can't be returned - due to hygiene reasons.

If you would like to return an item please contact info@lucyandjane.co.uk with the details and I will let you know the returns address.