Delivery and Returns

I'm excited that you want to order from Lucy and Jane and will make sure your order is beautifully packaged and gets to you as quickly as possible.

All UK orders over £20 have free first class delivery.  Postage for orders under £20 is only £2.50 and will also be sent first class Royal Mail.

Normally orders are posted within 2 working days of the order being placed, although during the busy run up to Christmas this may be a day or two longer.

Royal Mail first class normally only takes 2 - 3 days to arrive, although may take a little longer during bank holidays or busy periods.



You are welcome to return orders within 28 days.  However, please note that personalised cannot be refunded and earrings also can't be returned - due to hygiene reasons.

If you would like to return an item please contact with the details and I will let you know the returns address.